Website:
shivanganitandon.com
Job details:
We're Hiring: Admin Counselor
Organization: Shivangani Tandon Academy
Position: Admin Counselor
Job Type: Full-Time
Work Mode: Remote (Work From Home)
Location Preference: Bengaluru (Bangalore)-based candidates preferred
About Shivangani Tandon Academy
Shivangani Tandon Academy is a leading learning platform dedicated to helping students build successful careers in US Taxation, Enrolled Agent (EA) preparation, US Accounting, and AI-powered tax practice. We are committed to delivering high-quality education, practical learning, and exceptional student support.
We are looking for a proactive, organized, and student-focused Admin Counselor to join our growing team.
Key Responsibilities
- Counsel prospective students regarding our courses and career opportunities.
- Handle inbound and outbound calls, WhatsApp messages, emails, and social media inquiries.
- Guide students through the admission and enrollment process.
- Follow up with prospective students and maintain accurate records in the CRM.
- Coordinate class schedules, student onboarding, and academic communications.
- Resolve student queries professionally and ensure an outstanding student experience.
- Maintain student records, attendance, and administrative documentation.
- Coordinate with trainers and internal teams for seamless course delivery.
- Assist in planning webinars, workshops, and promotional events.
- Prepare daily and weekly reports on admissions, follow-ups, and student engagement.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong interpersonal, counseling, and relationship-building skills.
- Good organizational, administrative, and time management abilities.
- Proficiency in Microsoft Office, Google Workspace, and online collaboration tools.
- Comfortable using CRM software, Zoom, WhatsApp Business, and online learning platforms.
- Ability to multitask, prioritize, and work independently in a remote environment.
- Positive attitude with a strong customer service mindset.
Preferred Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience in academic counseling, admissions, customer support, telecalling, or administration.
- Experience in the EdTech or professional education industry is an added advantage.
- Knowledge of US Taxation or Accounting is a plus, but not mandatory.
What We Offer
- Competitive salary with performance-based incentives.
- Work-from-home flexibility.
- Opportunity to work with one of the fastest-growing US Tax education platforms.
- Continuous learning and professional development.
- A supportive, collaborative, and growth-oriented work culture.
- Clear career progression based on performance and leadership potential.
Who Should Apply?
We're looking for professionals who are:
- Passionate about helping students achieve their career goals.
- Excellent communicators with a student-first approach.
- Highly organized, responsible, and detail-oriented.
- Self-motivated and comfortable working remotely.
- Based in Bengaluru (Bangalore) or willing to work in alignment with the Academy's operational requirements. While this is a remote role, preference will be given to candidates residing in Bengaluru for better collaboration and occasional in-person meetings, if required.
Apply Now
If you enjoy interacting with people, counseling students, and contributing to a fast-growing education platform, we'd love to hear from you.
Join Shivangani Tandon Academy and help shape the future of aspiring professionals in US Taxation, Enrolled Agent (EA), and US Accounting.
Click on Apply to know more.