Academic CounsellorImpact HR & KM Solutionsfull-timeRequired skillsCRMAbout the role Website: placementservices.co Job details: Key Responsibilities Student Counseling Support Counsel students and parents on academic programs, course structures, eligibility criteria, and career opportunities Understand students academic background and career goals to recommend suitable programs Provide onetoone academic counseling through inperson, telephonic, or virtual sessions Address student queries related to curriculum, schedules, assessments, and progression Admissions Enrollment Guide students through the admission process, including application submission, documentation, and fee procedures Follow up with prospective students to drive enrollment and conversion Maintain accurate student records in CRM or Student Management Systems Relationship Management Build and maintain strong relationships with students, parents, faculty, and internal stakeholders Ensure high levels of student satisfaction through continuous engagement and support Handle student concerns, escalation cases, and feedback professionally Career Academic Guidance Advise students on academic pathways, certifications, internships, and career options Conduct orientation sessions, webinars, and counseling seminars Stay updated on program offerings, academic policies, and industry trends Administrative Reporting Maintain counseling reports, call logs, and admission data Track lead pipelines, enrollments, and student progress metrics Coordinate with academic, marketing, and operations teams to support outreach and retention initiativesRequired Skills Competencies Core Skills Academic Career Counseling Student Relationship Management Admissions Enrollment Support Communication Presentation Skills Problem Solving Empathy CRM / Student Management SystemsThis job is provided by Shine.com Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.