Security Operations Lead

As part of the Cyber Security Practice, this role leads frontline defence operations within our Cyber Security Operations Centre (CSOC). You'll manage a team of analysts, respond to emerging threats, and drive continuous improvement across incident response, monitoring, and threat intelligence while helping shape how security services are delivered to high-profile customers. What you'll do: - Lead a high-performing SOC team and ensure customer High Value Assets (HVAs) are protected following the most relevant best practices - Oversee security monitoring, incident response, threat intel and reporting - Act as a technical escalation point and guide cyber incident response - Run team meetings, manage rosters, and drive capability uplift - Collaborate across teams to improve tools, processes, and service delivery What you'll bring: - 3+ years in a SOC or similar operational security role - Team Leadership experience is desirable but not necessary - Hands-on experience with tools like Microsoft Sentinel, Splunk, Palo Alto, Carbon Black, and Zscaler - Strong knowledge of enterprise/cloud security and SIEM practices - Proven communication and problem-solving skills

At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customers.