Salesforce Lead Consultant

Excellent understanding of different business processes Demonstrated experience on End-to-End execution of Salesforce consulting and implementation projects. Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution. Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met. Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required. Manage Salesforce implementation projects or subsets of larger projects. Assist with setting Salesforce implementation standards. Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions. Communicate the status of requests and determines the feasibility of projects; documents findings and actions. Deliver results working with delivery partners, customer teams, AppExchange vendors and Internal technical team. Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters. Work under general direction and independently determines and develops approach to solutions.

ABSYZ Software Consulting Pvt Ltd is a majority-owned subsidiary of Youngsoft Inc, Michigan. Started in 2011, ABSYZ became a Platinum Consulting Partner with Salesforce in 2019 and was acquired by Youngsoft Inc in the same year. A niche team of 250+ strong Salesforce, Digital – Mobility and UI/UX consultants spread across the world for digital transformation requirements. As a Salesforce boutique partner and system integration, ABSYZ caters to a wide range of solutions from Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Analytics, Integrations and Custom App Development. A separate mobile application, UI/UX and the digital team augments these services. A CMMI level 3 company.