Customer Support Specialist

At AbsenceSoft, we're transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we're proud of where we've been and even more excited about where we're going. We're seeking a a detail-oriented, self-learner who enjoys troubleshooting software issues, configuring technical systems, and ensuring seamless client integration. In this role, you'll join a dynamic and fast-paced environment, working cross-functionally to execute setup activities and maintain technical configurations for AbsenceSoft's integration ecosystem for both new and existing customers. You'll be part of our Tier 2 Customer Support team, focusing on critical backend setup activities including SFTP configurations, SSL certificate management, database operations, employee data management, and custom integration setups.

At AbsenceSoft, we're transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we're proud of where we've been and even more excited about where we're going.