Report

Collection Officer

Salary

4 - 6 LPA

Min Experience

2 years

Location

Delhi, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Job Description: will be responsible for managing overdue accounts and ensuring timely payment from customers. Your role will involve contacting customers to negotiate payment plans, investigating reasons for non-payment, and maintaining accurate records of all collection activities. You will work closely with other departments to resolve billing disputes and maintain positive customer relations while achieving collection targets.
Job Requirements: Customer Contact and Negotiation, Compliance and Reporting Team Collaboration,
Education Level: Graduate
Experience: 2-5 Years
Skills and Competencies:
Proven experience as a Collection Officer or similar role in financial services or related industries.
Knowledge of debt collection laws and regulations.
Excellent communication and negotiation skills.
Strong organizational and problem-solving abilities.
Ability to work independently and as part of a team.
Proficiency in MS Office and experience with debt collection software is a plus.

customer contact

negotiation

compliance

reporting

team collaboration