Lead Design Strategist

About the TeamBecome part of our highly collaborative Design Practice located within AbbVie's enterprise IT division, where we function as an in-house consultancy. Through close partnerships with cross-functional teams, we acquire valuable insights into our end-users' needs and motivations, empowering us to design and develop innovative solutions and experiences.Our mission is to create meaningful and impactful experiences for our AbbVie colleagues across web, mobile, and internal software platforms. About the RoleAs a Lead Design Strategist, you will play a pivotal role in shaping user experience and design strategy for a variety of innovative solutions and experiences that cater to the needs of our colleagues (both employees and contractors) and drive value for AbbVie. You will collaborate with research, design, product, technology, and other stakeholders to set the vision and deliver impactful user and colleague experiences. This role involves designing and planning highly collaborative, cross-functional workshops to promote a user-centered approach to problem-solving.We are looking for a strategic visionary eager to make a meaningful impact on every aspect of the user journey at AbbVie. If you're an experienced UX professional with extensive expertise in workshop facilitation, service design, and design strategy, we invite you to connect with us!This position reports to the Director of User Experience at AbbVie's global headquarters in Lake County, IL.Responsibilities* Lead UX projects within AbbVie's enterprise IT division. * Appropriately pair the right approaches with project goals to achieve high quality outcomes at reasonable cost. * Oversee project execution, ensuring deliverables are met, and direct project activities. * Collaborate closely with cross-functional teams to understand and align intentions, objectives, and desired outcomes. * Facilitate workshops for strategic planning, alignment, problem framing, ideation, blueprinting, and journey mapping. * Translate complex business requirements into innovative and impactful design solutions. * Lead service design projects to optimize colleague journeys and streamline AbbVie services. * Conduct or collaborate on user research, analyze data, and derive actionable insights. * Utilize user research and insights to guide design decisions and recommendations. * Work with solution and service owners, developers, and stakeholders to ensure feasible design solutions aligned with business goals. * Present design concepts and strategies to stakeholders at all organizational levels. * Champion design thinking methodologies with cross-functional teams and stakeholders.

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.