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Engineer, IT Software

Min Experience

3 years

Location

Hyderabad

JobType

Full-Time

About the job

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About the role

About Role Engineer, IT Software AA Tech Hub India • Hyderabad, IN • 3 - 5 years • Full-Time AA Tech Hub India Location Hyderabad Experience Range 3 - 5 years Must-have Skills Python SQL or NoSQL or MongoDB Power BI About AA Tech Hub India American Airlines is transforming the way it delivers technology to its customers and team members worldwide. American's Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve American's customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience. Job Description About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American's Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American's Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American's customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. Intro: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll grow your expertise to become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you will love this job: As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure What you will do: Writes, tests, and documents technical work products (e.g., code, scripts, processes) according to organizational standards and practices, ensuring quality and craftsmanship. Conducts root cause analysis to identify domain-level problems, prescribes action items to mitigate issues, and improves overall system reliability. Designs and implements self-contained systems within a team's domain and leads the implementation of significant capabilities in existing systems. Creates and manages automated workflows to enforce compliance policies (e.g., resource tagging, standards enforcement, exception management) across on-prem, hybrid, and multi-cloud platforms. Designs and implements reusable automation libraries/modules and IaC templates to standardize resource provisioning, ensuring governance, security, and cost controls across the enterprise. Develops automated solutions for tracking key governance metrics, including resource usage, standards compliance, and resiliency, and creates user-friendly dashboards for reporting. Coaches and mentors team members to improve reliability, resiliency, security, and performance; decomposes complex designs into manageable implementations for less experienced engineers. Anticipates potential issues in system development, guides the team in instrumentation practices for observability and supportability, and ensures systems meet latency and availability targets. Leads efforts to identify and mitigate security risks, evaluates attack surfaces, and prioritizes the closure of open vulnerabilities. Leads the team in identifying and prioritizing small batches of work that deliver the highest value quickly, with an emphasis on reusability in all implementations. Collaborates with stakeholders across departments to gather and translate business requirements into technical specifications and analytics solutions that drive decision-making. Utilizes UX / UI principles to design visually appealing and user-friendly dashboards and reports, effectively communicating key insights to stakeholders.

About the company

American Airlines is transforming the way it delivers technology to its customers and team members worldwide. American's Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve American's customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

Skills

Python
SQL
NoSQL
MongoDB
Power BI