We have an exciting opportunity for a
AV Support Manager to join our
IT team, based in A&O Shearman's New York office.
Information Technology team - New York The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US.
Technology Services
Deliver performant, available and consistent technology services by operating the firm’s core systems and providing world-class support across all regions and offices to enable frictionless user experiences.
What you will do Reporting to the Director, Global AV & Workplace, this role will oversee the global audiovisual operations team, working in conjunction with local leadership to ensure operational reliability within our footprint. The role is a member of the Workplace technology team and is responsible for managing and motivating a large team of skilled IT professionals and directing external third-party service providers.
The AV Support Manager is responsible for running the day-to-day operations and running all audio visual and event technology systems. This includes conference rooms, event spaces and booking system technology. The Manager will support various tools for live broadcasting, studio production and assist with hybrid event technology.
This role will oversee a global team across various offices and support internal and external events, such as daily meetings, high profile events, town halls, client events, and special projects within our office network. The Manager works closely with the local AV and IT teams, Events, Marketing, and other teams that align with conferencing technology.
The AV Support Manager is responsible for service delivery, operational governance, and technical support excellence.
The primary responsibilities include:
What you will have
Experience:
Personal:
Equal employment opportunity, including Veterans and DisabilityA&O Shearman is an equal opportunity employer, including Veterans and Disability. Every individual has the right to work in a professional environment that promotes equal opportunity and prohibits discrimination and harassment. This policy applies to all aspects of an individual’s relationship with A&O Shearman, including, without limitation, recruitment, hiring, training and development, promotion, compensation, discipline, termination, and all other terms and conditions of employment.
If you are vision-impaired or have another disability under the Americans with Disabilities Act or similar law and wish to discuss accommodations related to applying for employment at A&O Shearman, please contact US HR Transactions at or call +1 212 610 6300 and ask for HR Transactions. This role is open in our New York office. The actual base salary offered will depend on the overall qualifications of the individual applicant for the position and other job-related factors permitted by law. We offer a competitive compensation and benefits package which includes a discretionary bonus, paid leave, life, health, accident, and disability insurance; and a 401(k) plan.
This role is open to our New York office. For individuals assigned to or hired for this opportunity in New York, the estimated annualized base salary range for this position is $151,000 - $208,000. The actual base salary offered will depend on the overall qualifications of the individual applicant for the position and other job-related factors permitted by law. We offer competitive compensation and benefits package which includes a discretionary bonus, paid leave, life, health, accident, and disability insurance; and a 401(k) plan.
Job Code - Manager
Close Date - 17th May 2026