Agamin
Website:
agamin.ai
Job details:
Company Description Agamin Innovations is a new-age digital solutions provider focused on helping organizations radically innovate and transform through technology. Founded by experienced industry professionals, Agamin delivers business value to enterprises using automation, artificial intelligence, machine learning, and modern digital solutions.
Role Description The 3DX Operation Support Engineer is a full-time, on-site role based in the Greater Bengaluru Area. The role involves monitoring and supporting 3DX environments, performing daily health checks, managing user requests, and ensuring stable system operations. The engineer will diagnose and resolve technical issues, escalate complex problems to relevant teams, and document incidents and resolutions. Responsibilities also include coordinating with cross-functional stakeholders, applying configuration changes under guidance, and maintaining adherence to security and compliance standards. The engineer will contribute to continuous improvement of operational processes and provide clear communication to users and internal teams.
Qualifications
- Candidates should possess strong Troubleshooting and Technical Support skills to identify, analyze, and resolve issues in 3DX environments.
- Candidates should possess solid System Administration skills, including basic server, application, and user management in enterprise environments.
- Candidates should possess excellent Analytical Skills to interpret logs, performance metrics, and system behavior for effective problem-solving.
- Candidates should possess clear and professional Communication skills for interacting with users, documenting issues, and collaborating with technical teams.
- Experience with PLM platforms (such as 3DEXPERIENCE or similar), enterprise IT operations, and incident management tools is beneficial.
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience is preferred.
Qualification : BE / BTech
Domain Specific: PLM
Overall Experience: 4-8 Years
Relevant Experience: 4+ Years
Mandatory Skills: 3DEXPERIENCE (Change Actions (CAs), Change Requests (CRs), and Change Orders (COs)) , 3DX apps like Change Management, Troubleshoot
Detailed JD :
Key Responsibilities:
- Support the creation, review, and approval of Change Actions (CAs), Change Requests (CRs), and Change Orders (COs) in 3DEXPERIENCE.
- Ensure proper linkage between impacted items, revisions, and associated documentation.
- Collaborate with engineering, manufacturing, and quality teams to gather and validate change-related data.
- Monitor change workflows and ensure timely progression through lifecycle stages.
- Maintain data integrity and compliance with internal and industry standards.
- Provide training and support to users on 3DX Change Management processes and tools.
- Troubleshoot and resolve issues related to change workflows, object relationships, and permissions.
- Generate reports and dashboards to track change metrics and KPIs.
- Experience with 3DX apps like Change Management, Engineering Central, Product Structure Editor.
Knowledge of configuration and customization of 3DX workflows
Please share your profiles at jobs@agamininv.com
Click on Apply to know more.
