Customer Service Representative/Virtual Assistant

Responsibilities: - Provide excellent customer service and support to our clients - Handle customer inquiries, complaints, and requests in a timely and professional manner - Assist with administrative tasks such as data entry, scheduling, and document management - Collaborate with other team members to ensure efficient workflow and customer satisfaction Requirements: - Excellent communication and interpersonal skills - Strong problem-solving and multitasking abilities - Proficient in using various software and tools for customer service and administrative tasks - Fluency in English, both written and verbal - Prior experience in customer service or virtual assistant roles is preferred