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Company Description Raayara suite offers guests a vibrant dining experience featuring a popular luncheon buffet, weekend belly dance shows, and regular parties and concerts. The restaurant focuses on authentic Lebanese cuisine served in a lively, welcoming atmosphere. Guests can enjoy both everyday dining and special event experiences, making Byblos a destination for food and entertainment. Team members are part of a dynamic environment that values hospitality, guest satisfaction, and memorable experiences.
Role Description The Raayara suite is a full-time, on-site role based in Bengaluru. This role is responsible for greeting guests, managing reservations, answering phone calls, and directing inquiries to the appropriate team members. Day-to-day tasks include handling guest check-ins, coordinating table assignments, providing information about menu offerings and events, and maintaining a neat and organized reception area. The receptionist also supports front office operations by managing guest queries, assisting with event bookings, and ensuring a smooth and welcoming experience from arrival to departure.
Qualifications
- Strong Front Office and Receptionist Duties skills, including managing guest flow and handling reservations.
- Excellent Phone Etiquette and Communication skills to respond to inquiries clearly and professionally.
- Proven Customer Service experience, with the ability to handle guest requests and resolve issues calmly and efficiently.
- Ability to work on-site in Bengaluru, including evenings and weekends as required by restaurant operations.
- Comfort using basic computer systems and reservation software; prior experience in hospitality or restaurants is an advantage.
- Professional appearance, reliability, and the capacity to work in a fast-paced, guest-focused environment.
- High school diploma or equivalent; additional hospitality or front office training is beneficial.
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